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Try eDesk Free Today!

Black Friday weekend means 78% more customer queries. With eDesk, that's a walk in the park. Features include:

  • A single view of customer, product and order details
  • Snippets and one-click templates for easy responses
  • Auto-responders so you never leave messages unanswered
  • Integrated feedback solution to improve product reviews

Try before the end of October and get November free!

No credit card required.

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Build reputation across channels and drive sales

Fully integrated feedback solution to improve seller feedback and product reviews. Focused on positive reviews, to help you rank higher, build reputation, and increase sales.


SLA Management

Respond to queries on time, every time

Ensure you never miss a deadline with clear countdown response and resolution SLA views on every ticket for every marketplace and channel.

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Auto Translate

Go global withone- click

Gives your team the ability to communicate in multiple languages, helping scale your business without the need for multilingual agents.


Snippets & Templates

No time for time wasting

Use customizable snippets and pre-built templates to send fast, accurate and personalised replies in seconds.



Never leave a message unanswered

Act faster and meet customer expectations with automated responses.



Create and save limitless smart filters

View your workflow from order type, marketplace and SLA status. Switch instantly between pre-set views. Move through tasks seamlessly.

One Space for All your Integrations!

Whether you sell on one site, or multiple channels, receive and resolve customer queries from all your online marketplaces and channels, including social and shipping.

Try eDesk for free today! No credit card required.

Evaluate. Act. Resolve.